Help · For parents

Finding your child's photos.

How to enroll, what to expect, and how to control your data.

1. Sign up + add your child

Sign up at /signup. Once you're signed in, add each child individually with their name and birthdate (used only to age-adjust matching thresholds, not shared).

2. Give consent (once)

The first time you enroll a child, you give consent once: read the disclosure, check the attestation box, and type your name to sign. It's account-level: a single consent covers every child you enroll now and any you add later, and you can withdraw it anytime from your settings.

3. Add reference photos

Add a few clear photos of your child, or record a short clip (8-15 seconds). We use these only to learn what your child looks like.

  • Use good lighting (window light works fine)
  • Plain background helps but isn't required
  • One child at a time (multiple children = multiple enrollments)
  • A few clear angles of the face work best

These reference images stay private to your account. The camp never sees them, and we only ever build face templates from them, never from the camp's uploaded photos.

4. Wait for the first matches

As your camp uploads photos (most camps do this nightly, after the day's activities), our worker matches each one against every enrolled child. You'll get an email digest with the day's matches once they land.

So you typically see a new batch the night the camp posts photos, not weeks later.

5. Confirm + reject matches

In /dashboard/matches, each match has thumbs-up / thumbs-down. Confirm the real ones, reject the false positives.

Confirmed matches feed adaptive enrollment, and the engine learns your child's features over the season, so accuracy improves as you go.

6. Multiple recipients

Add grandparents, co-parents, etc. as additional email recipients per child via /dashboard/settings. Each recipient gets the same daily digest. You stay in control of who's on the list.

7. Delete your account anytime

From /dashboard/settings, scroll to the "Danger zone" and confirm. We hard-delete:

  • Your child's biometric templates from the database
  • Reference photos and any enrollment clip from S3
  • Your account record

We keep one thing: the consent log entry. Under BIPA, proof of authorization must outlive the data it authorized. We don't keep the data, only the record that you once consented.

Worried about privacy?

See /help/privacy for the long explanation, or the FAQ for shorter answers.

Help · For parents · PhotoEnroll · PhotoEnroll