Help center

How can we help?

Pick a role to find the walkthroughs and answers tuned for it. If you don't find what you need, our FAQ covers the common ones, or email us.

For camps + schools
Admin setup, parent enrollment, daily digests, BIPA-strength consent.
For parents
Enrolling your child, finding photos, confirming matches, account deletion.
Privacy + data
BIPA + COPPA compliance, biometric data handling, deletion, retention.
Troubleshooting
Upload errors, missing matches, browser compatibility, account issues.

Looking for quick answers?

The FAQ has snappy answers to the most common questions, formatted for fast skimming.

See the FAQ →